Terms of service

These Terms of Service govern your use of shopctrlplus.com and purchases from CTRL+.

1. Online store terms

By using this site, you represent that you are legally able to enter into this agreement. You may not use our products or services for unlawful purposes or violate applicable laws while using the site.

2. Store platform

Our store is hosted by Shopify, which provides the ecommerce platform that allows CTRL+ to offer products and services online. Payment and certain customer information may be processed by Shopify and authorized service providers.

3. Products and fulfillment

CTRL+ is an online gaming-lifestyle accessories store. Products may be fulfilled and shipped by third-party suppliers. We make reasonable efforts to display product information, images, colors, availability, and pricing accurately, but screen settings and supplier updates may cause differences.

We may limit quantities, discontinue products, or correct errors at any time. A product listing is not a guarantee of availability.

4. Orders

We may refuse, limit, or cancel an order when reasonably necessary, including for suspected fraud, pricing errors, inventory issues, or shipping restrictions. If we cancel an order after payment, we will issue an appropriate refund.

Customers must provide accurate billing, shipping, and contact information. Order changes and cancellations are governed by our Return & Refund Policy.

5. Prices and payment

Prices may change without notice. Taxes, shipping charges, discounts, and the final order total are shown during checkout when applicable. You agree to provide current and accurate payment information and authorize charges for orders you place.

6. Shipping and delivery

Processing, tracking, separate packages, delivery estimates, and shipping issues are described in our Shipping Policy. Delivery estimates are not guaranteed.

7. Returns and refunds

Eligibility, return instructions, exclusions, cancellations, and refund processing are governed by our Return & Refund Policy.

8. Third-party services and links

The site may contain links to or use services provided by third parties. We are not responsible for third-party websites, content, policies, or services. Your use of third-party services may be subject to their own terms.

9. Reviews and feedback

If you submit reviews, comments, images, or other feedback, you confirm that you have the right to share it and that it is not unlawful, misleading, abusive, or infringing. You grant CTRL+ permission to use submitted feedback for operating and promoting the store, subject to applicable law and our Privacy Policy.

10. Prohibited uses

You may not misuse the site, attempt unauthorized access, transmit malicious code, scrape or interfere with the service, violate intellectual-property or privacy rights, submit false information, or use the service for fraudulent or unlawful activity.

11. Disclaimer and limitation of liability

To the fullest extent permitted by law, the site and products are provided on an “as is” and “as available” basis except for rights or warranties that cannot legally be excluded. CTRL+ does not guarantee uninterrupted or error-free access to the site.

To the fullest extent permitted by law, CTRL+ and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the site or products. Nothing in these Terms limits rights or liabilities that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify and hold CTRL+ and its service providers harmless from third-party claims arising from your unlawful use of the site, violation of these Terms, or infringement of another party’s rights, to the extent permitted by law.

13. Severability and waiver

If any provision is found unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver of that provision.

14. Privacy

Personal information is handled as described in our Privacy Policy.

15. Governing law

These Terms are governed by applicable laws and courts in the jurisdiction where CTRL+ is established, without limiting mandatory consumer protections that apply to you.

16. Changes

We may update these Terms by posting a revised version on this page. Changes take effect as stated in the updated Terms or as required by law.

17. Contact

Questions about these Terms should be emailed to hello@shopctrlplus.com.